Privacy Policy

Last Updated: May 2026

CareStage.app is designed and hosted by 'PC Enterprises, LLC DBA Preferred Care at Home - Hendersonville and Improve Your Presence' (“we,” “our,” “us”, "CareStage", "CareStage Partners") and operates as an informational website and sales management software tool. We do not provide medical healthcare services or legal advice or guidance. Our purpose is to help senior care services manage their sales pipelines and manage their prospecting process for their own businesses.

This Privacy Policy explains how we collect, use, and protect your information when you visit www.carestage.app

If you do not agree to our Privacy Policy or Terms and Conditions, please stop using this Site.

1. Who We Are

CareStage.app is an informational website and sales management software tool. You must agree to our terms, policies, and to maintain HIPAA compliance to use our software. We do not provide medical care or licensed home health services. We do not provide legal advice or legal council. We are not licensed to provide any products or services.

Our goal is to help senior care services manage their sales pipelines and manage their prospecting process for their own businesses.

2. Information We Collect

We may collect the following information when you visit our website or submit a form:

Personal Information (Voluntarily Provided)

Full name
Email address
Phone number
Address or city (if submitted)
Details related to your care inquiry

Automatically Collected Information

Device type and browser type
IP address
Pages visited on our website
Time spent on pages
Cookies and tracking data

We do not request or require protected health information (PHI). If you voluntarily submit health-related details, we forward them securely to Preferred Care at Home.

3. How We Use Your Information

We use your information to:

Forward your care request to Preferred Care at Home of North Nashville
Contact you regarding your inquiry (phone, email, or text)
Improve website usability and performance
Maintain internal lead records
Provide follow‑up or customer service communication

We do not use your information for medical purposes.

4. Sharing Your Information

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, except as follows.

We use information only as necessary to operate our website and fulfill your request.

Care Providers

Your submitted information is received by and used by:

PC Enterprises, LLC DBA Preferred Care at Home Hendersonville

They will contact you directly regarding available senior care services.

Legal Requirements

We may disclose information if required by law, criminal investigation, or by court order.

We do not sell, rent, or trade your personal information outside of PC Enterprises, LLC DBA Preferred Care at Home.

Service Vendors

While your information is not distributed to other vendors or third parties, your information must be processed for us to receive it through:

Website hosting providers and software
Form processing tools
Analytics services or software
Internet servers

5. Cookies and Tracking

We may use cookies, analytics tools, and pixels to understand how visitors interact with our website.

You may disable cookies through your browser settings. Some site features may not function properly without them.

6. Data Security

We use industry-standard security measures to protect your data, including:

SSL encryption on all pages
Secured form submissions
Restricted access to information

No online platform is 100% secure, but we take steps to protect your information.

7. Your Privacy Rights

Depending on your location, you may have the right to:

Request access to your personal data
Correct inaccurate information
Request deletion of your information
Opt out of future contact
Restrict certain uses of your data

To exercise any rights, contact us directly.

8. Third‑Party Links

Our website may link to external sites, including the Preferred Care at Home location page. We are not responsible for their content, policies, or practices.

9. Children's Privacy

Our website is not intended for individuals under 18, and we do not knowingly collect information from minors.

10. Updates to This Privacy Policy

We may update this Privacy Policy occasionally. When updated, the new version will be posted with a revised date.

11. How to Opt-Out Of Text and Email

To opt out of text messaging, you may reply STOP to unsubscribe from SMS and text communication. You may also email us a request to stop SMS messaging by providing your name, phone number, and email address and a request to stop messaging you. Or, you may call us and coordinate with our team over phone to manually unsubscribe you.

To opt out of email communication, you may unsubscribe via email.

You may also email us a request to stop email messaging by providing your name, phone number, and email address and a request to stop messaging you. Or, you may call us and coordinate with our team over phone to manually unsubscribe you.

Communication may restart if you resubmit your information on our website or give Preferred Care at Home permission to contact you again.